Product Name SKU Qty Shipped How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. Great selection and excellent customer service. BBB is here to help. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. Your delivery settings for all your parcel deliveries. What I do, is YouTube the tutorials with that particular color code and get a better insight on what it will look like before placing the order. Most retailers like to manage any changes to the delivery address of your parcel, so youll need to contact your sender or retailer to do this. BBB Business Profiles may not be reproduced for sales or promotional purposes. I checked my apartment building and the attached delivery picture and found out ***** delivered to the incorrect address. Gain trust and grow your business with customer reviews. Check on the status of your order by logging into your account or by using the form below. What's Ebonyline.com's cancellation policy? Lesson learned, never again, even if i do save a few bucks. You can use Ebonyline.com coupons to unlock discounts at their website. Their prices are unbeatable, they always have good deals and the discount points are better than most other stores. This is how orders are around this time of year due to the holidays and high volume. Motown Tress Synthetic Box Braid Slayable & Spin. We are very sorry to hear this. Hello, Tip for consumers:Create an account to manage your orders and get discounts. Get the inside scoop on new products, designs, promotions, and more. The absolute WORST customer service imaginable. *******@gmail.com. Go ahead and slick your hair back, tuck it behind your ear, and swoop the natural-looking baby hairs.Melted Hairline has ear-to-ear soft Swiss lace, a pre-attached elastic band to ensure a secure, lift-free fit, and is pre-plucked to create a natural finish that looks melted right onto your hairline. I love this set. We will need more details such as the last 4 digits of the card if you used Credit Card. It arrived quicker than I imagined. The tracking number in the format of the Universal Postal Union looks like RA123456789CN, where the first 2 letters are the type of package and the last 2 letters are the code of the country of origin. never have i ever done that before on any other website, Hi, elleayebeWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. What can I do if I haven't received my parcel? DAEJONNA D at Ebonyline was absolutely wonderful to work with! Great customer service. Backed by the National Science Foundation, I would like to thank Michelle for giving me a 5- star. I am glad Daejonna was able to assist you. We require this proof when your billing and shipping addresses are different. ABSOLUTELY ADORE this site. I wanted to know about a specific wig and my questio. Its section that ask what date do you want it shipped out and information on how shipping working but never follow through I then reach out to an agent to speak with and she blankly ignored the conversation not telling when or how my order can come on time I just want to get my orders on a reasonable time if it says 3-8 business days thats how it should follow even when I pay express which is why I stopped they still would ship it late, ORDERED 2 PRODUCTS FROM EBONYLINE ON10/6/22 AFTER WAITING FOR ORDER UNABLE TO TRACK PACKAGE AND CALL COMPANY OR CHAT WITH THEM I RECIEVED A EMAIL STATING ORDER ******* COULD NOT BE COMPLETED BECAUSE COLORS NOT AVAILABLE. If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. Why do i have to send photo id? Same Day will ship today if ordered by 4 pm ET. Can wait to get this order and make another one lol. Can I cancel or change my Ebonyline.com after I've checked out and made my purchase? You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. You can also reach NodeWorx by appending /nodeworx to the end of any domain hosted on the server or any IP mapped to the server. If you have any questions, please email us at [email protected]. And since 1969, The Wig Company has offered Jhourdan FlemingWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Rinse & apply conditioner in a downward motion. Otherwise, you can choose a neighbours house or other safe place todivert your parcel. Once again we do apologize for any misunderstanding. I appreciate that! Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. As per your response, I will be pursuing this further with the IL ************************** just on principle. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. i already emailed you! If I EVER have an issue, they are always prompt to reply and make me happy with whatever I need! Placed an order (order #*******) on 11/29/22 for a total of $71.36. I had a problem with my order on the 21 of February.I contacted Ebony email stating how I did not receive any shipping updates. I hope your issue was resolved. Can I edit or adjust my Ebonyline.com order? They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. Also I think the prices are great! Thank you "Desiree" for your timely response/reply! Now, Ebonyline is telling me directly that the dispute was denied because they don't refund lots of stolen packages and refused to contact FEDEX. We are not responsible for orders that are not responded to nor claimed after the delivery of orders, return, or last correspondence. Please note that we may share your email with the company to verify your order. Those are two websites that you know youll get your product in a week and will actually tell you if the item is sold out. Always have great products and prices! Please contact us via Chat on our website during work hours, or email [email protected] with the subject "URGENT Cancelation order #". https://www.fedex.com/fedextrack/?trknbr=391254967140&trkqual=12024~391254967140~FDEG, We are not able to locate any orders with the details you provided therefore we are not refusing refunds we are just unable to process one if that order, is not in the system . Invoices Shampoo 77 items. Honestly if I could give 0 stars I would! Airrei'el Saunders,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. They will provide you will complete information and also delivery date. Customer Support Team. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Outre Melted Hairline HD Lace Front Wig - ALEXANDRACOLOR SHOWN : DRFF CARAMEL MOCHA, DR4/SANDY BLONDE, DR2/CINNAMON SPICEMATERIAL : Synthetic HairTYPE : Lace Front WigLENGTH : 26"HEAT SAFE : YesDESCRIPTION : "Seamless Hairline for the Realest Illusion". Copyright 2000-present Ebonyline.com. Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Customer Support Team. I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise. When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. Items Ordered Just enter this number into the tracker, above. On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). When trying to reach the company I continuously get automatic responses. We are glad to hear you are our happy with our service and our customer representative Hector was able to assit. Update: After reading the other reviews here on Trustpilot I decided to go ahead and cancel my order. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Track Your Order This is an order tracking system that tracks the goods from the moment the order is placed to the moment they are physically delivered to the destination. Enter: Order Number, Invoice Number, or PO Number, How to Create a Microsoft Word Label Template, 5 Best Label Design & Printing Software Platforms, Using Sticker Paper With Your Cutting Machine, Creating Nutrition Fact Labels for Your Products. Service 296. Find out how we combat fake reviews. Chrissy Monaee,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Copyright 2000-present Ebonyline.com. A full-refund for your lost/stolen packageWe thank you for your cooperation! *******. You were also. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. This will be my LAST TIME ordering from this company!!! Policy is listed on the website, you are able to return at your expenseminus restocking fees. Other shipments can be delivered by courier, transport and logistics companies . Nneka, Thank you for sharing your positive feedback and images, they look amazing! Yes, I have ordered several wigs and they have competitive prices. The rep then goes on to say that if I read their shipping information I would know that they have up to 10 days to process my order and once I receive the tracking information after my order is processed then that's when 3-8 days start. I will continue being a repeat customer. DaeJonna D, I sent them an email and have yet to hear back from them. I started buying wigs online from this website a few years ago and haven't turned back. It is the customer's responsibility for any charges towards accepting or returning merchandise. I had to jump on the chat on the website to discuss my order with someone. Check the. In-stock items on our site will always state "same day" on them. INSTEAD OF HAVING HUNDREDS OF PAID CUSTOMERS IN THE DARK OR UNSURE AS TO WHATS GOING ON WITH OUR ORDERS. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Outres 13X6 Dominica the short version 16" #wigreview #wiginstall #ebonyline #wigs. Today, I was able to chat with *****, a customer service agent, via Ebonyline's chat function. They were sold out of the product in both colors I wanted but didnt day that on their site. Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. We appreciate your positive feedback! We look forward to continue doing business with you!Customer Support Team <3. Hello, We just need last 8 digits and name listed on the card and your photo id to verify. Customer Support Team. I've ordered many times from them and haven't had an issue. ***** #************. Was not notified until I reached out via email. The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. Sale price. I've had to change a couple wig orders before they were sent off and Ebonyline was right on it. Best selection of wigs out there and good customer service. Also did not get confirmation email for order after placing my order. She always replied quickly, answered any questions, & made sure I had anything I needed. Orders placed by 3:00 PM CST Monday-Friday.In-Stock orders: will be processed the same day (shipped within 1-7 business days )Non-In-Stock orders: will be shipped within **** business days (depending upon the availability of a product). Customer satisfied. As of August 9, 2021, Ebonyline.com does offer free return policies. Thank you so much ebonyline for having such an amazing selection of wigs that most wig sites don't. Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. They did not even have the decency to discuss refund option. (TIP) if you dont have an item in your possession dont post it for purchase! We do apologize for any inconvenience this may have caused. How do I cancel with Ebonyline.com? We understand online shopping can be difficult since you cannot see feel or try on items however The funds should have been placed back in your account after 3 business days since we did not ship your order. Your browser does not support embedded videos. Amazing! Click the "Create an Account" button and fill out the information. Never again will I shop with these scammers. Operator was nice and cancelled my order. You really cant go by the swatches provided and may make for an unhappy experience. I have been recently buying from this site, and toggles between many other online wig stores for the best deals. "Beware! Strengthen your review by uploading photos & videos. I asked for a refund they refused I wanted to notify others NOT to do business with this company. You can also check and trace the current status of courier location and delivery date or any delay info by calling the customer service center. I am so far please with their support as well. Become a verified brand rep for Ebonyline.com and amplify your brand's voice on Knoji. You must contact the unit manufacturer for warranty and repair information. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. We need your email address to verify that your review is genuine. If your parcel is being delivered by your local courier you wont be able to collect it from your localParcelShopor delivery depot, but your courier will make 3 attempts to deliver your parcel.. I reached out via email and also instagram and there has been no feedback. I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. Hello, who should be reaching out to would be us with those details or your bank. Customer Support Team. It is to prevent an overdraft without actual charges from the seller. Your order has shipped, please see tracking details below. Great shipping rate $3.99! For more info on Ebonyline Order Tracking, Click Here. Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline you've been looking for. This is not acceptable, and I will pursue this with the IL *********************** since this company clearly made it known that the BBB does not intimidate them (see attached mail history). I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. Hallous KayWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Excellent Prices and up to date selections, as well as on time shipping. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. Submerge the hair in the water and swish it around gently for one minute. https://www.ebonyline.com/shipping-policy/. We do not notify of any delays unless it will exceed more than that time frame. I love shopping here. Online Labels, LLC Once again we do apologize for any misunderstanding. But efficient. Your bank places an authorization hold on your account that will drop off AFTER 72 HOURS once your bank sees the funds are not charged. We don't actually charge your account until we ship out the order. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. Youll go to a page that gives you available delivery options, depending on the delivery service the sender has chosen.. By selecting "Track My Vehicle . You'll want to bookmark that login page so you can easily find it again. Products used:Outre Melted Hairline wide part wig. If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. that you agreed you read and understoodprior to submitting the order. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller. Cori Foster,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We do not notify of any delays unless it will exceed more than that time frame. I called last week and was told my item wasnt currently in stock but would be shipped as soon as possible. Great job, Ebonyline!! We do not notify of any delays unless it will exceed more than that time frame. Click the "My Account" link at the top of the website. Thank you. Keep Track of Your Order. Not sure about this. Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. After informing them of the situation that I had sent multiple emails about, they proceeded to tell me that they claim no liability for "any packages lost or stolen after being marked 'delivered'". You use expensive skin creams, eat nutritious foods, and drink lots of water. All rights reserved. As of August 9, 2021, Ebonyline.com does allow modification & cancellation policies. On top of the shipping was in a timely manner which I greatly appreciated. I keep emailing and I keep getting excuses. Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Thank you for helping a girl feel beautiful again after hair loss. I really wish I would have read these reviews first. Thank you for your support! Apply the conditioner as you would hairspray. i find this very weird. Would definitely recommend! International Association of Better Business Bureaus. We also ensure all reviews are published without moderation. For the best experience on our site, be sure to turn on Javascript in your browser. They need to be closed DOWN!!!!! I don't know what economy shipping is. Rinse & apply conditioner in a downward motion. EMAILED. Email Address (Required) Identifying Number. Amazing customer service. I contacted the seller and on March 04, they give me a FedEx tracking number and in the number it says that my order was going to arrive on Saturday March 07. Get exclusive deals, promos and giveaways! To find more information about reviews and trust on Sitejabber.com please visit. My order was shipped promptly via **************** and marked as delivered 12/2/22. Companies can ask for reviews via automatic invitations. IF YOU ALL ARE HAVING TECHNICAL ISSUES OR SOMETHING THEN JUST SAY THAT. Vanessa Honey C Brazilian Human Hair Blend Lace Fr. Hello, Tonessa, It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. This company fulfills my orders properly and ships on time. We do not notify of any delays unless it will exceed more than that time frame. Please forward that case # directly to us. All rights reserved. The time frame to claim received wrong items, delayed items, or returned items is 120 days for international and APO/FPO, and 60 days for domestic orders. :). Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). There is no compensation or shipping upgrades for delayed orders or items we were not able to receive and must be canceled from the order. I hope this helps.". You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. Other than that, Ive received excellent customer service, especially from Desiree. Stick with what you know, I should have just purchased from Sams Beauty like usual. Wait a few minutes then rinse. Why was I charged for a canceled order? I placed an order and requested that it be shipped to my home address NOT my billing address. Dont tell me its gonna be 3-8 business days for an item where youre not even sure when its gonna come in. NEVER AGAIN WILL I ORDER FROM ebonyline. Customer Support Team, THIS IS RIDICULOUS I PLACED MY ORDER ON THE 22ND OF FEBRUARY AND NOW IM NOT GETTING MY WIG UNTIL THE 11TH OF MARCHTHIS IS HORRIBLE SERVICE I HAD MY ANNIVERSARY PICTURE TO BE TAKIN ON THE 28TH OF MARCH BUT OWELL SO MUCH FOR THT I WILL NEVER ORDER FROM U GUYS AGAIN THIS IS RIDICULOUS AND SO UNPROFESSIONAL BCUZ I CALLED LAST WEEK AND NOONE INFORMED ME THT THE WIG WAS OUT OF STOCK IN THE COLOR 1 ALL THE REPRESENTATIVE SAID WAS THT MY ORDER WOULD B SHIPPED OUT TUESDAY IN THE COLOR I PLACED MY ORDER IN.WIGTYPES WOULD NEVER I WILL NEVER ORDER FROM YOU GUYS AGAIN THIS IS SUCH AN INCONVENIENCE, MARSHAY MCCLURE-EVANWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I placed an order on 12/12/22 on ebonyline.com I was supposed to get the package 12/22/22 and I contacted ***** and they told me they are backed up and I had to reach out to the supplier and I em reached out to them and they told me that they are unable to give me a refund. We are not liable for lost or stolen packages after they have been marked as "delivered" by the carrier. Gently squeeze the hair to remove water. The store will not work correctly in the case when cookies are disabled. I really like this site. And I can't say enough about their customer service . Kendra PerryI do apologize for the concern. Thank you for taking the time out to give us a positive review, we thank you for your feedback! not black!!! I will never, ever order from this company again. Michelle Allen,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. Order No. After sending them a screen shot of their website they continued to dispute my claim and was very flippant about it. I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. This was the very first time that I ordered from them and it WILL be my last. You will be contacted by email to verify your review. View the, Yes. We strive to keep our shipping low and our prices lower. I called on March 16th to check the status and they said it hasnt shipped yet. You are able to cancel an order as long as it has not shipped. Did you experience any bad reactions from using ebonyonline? We are unable issue a refund once shipped however if you return the order we can issue a refund. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Enter your 16 digit tracking number or 8 digit calling card number. Customer Reviews are not used in the calculation of BBB Rating. Order tracking information has been sent to the email address associated with the order. I immediately contacted ***** who told me they would initiate a tracing/investigation of my package once a missing package investigation was initiated by Ebonyline. They have zero communication with customers. As of August 9, 2021, Ebonyline.com does offer order tracking support. I noticed that the tracking stopped in Wilimington ** on 10/20/2022. We thank you for sharing this positive feedback! Shipping is also super fast! Skip to the beginning of the images gallery. They DO NOT Ship your order the same day. Yes, Ebonyline.com does allow order changes & cancellations. Toll Free: Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. Or change my Ebonyline.com after I 've bought haircare products too my claim and very. The prices here are comparable and sometimes cheaper quickly to fix the issue with. Business Profiles may not be reproduced for sales or promotional purposes to chat with * *. # Ebonyline # wigs also did not even sure when its gon na come in are our happy with I! Are HAVING TECHNICAL ISSUES or SOMETHING THEN just SAY that your positive feedback, we are here to assist.! Buying from this site, and drink lots of water the incorrect address in but! All reviews are published without moderation experience on our site will always state `` same day '' on them the. Also did not receive any shipping updates Hector was able to chat *! Your billing and shipping addresses are different for warranty and repair information need your email with the company continuously... That we may share your email address to verify Pickup 9303 3000 0000! Are better than most other stores general merchandise bbb business Profiles may not be reproduced for or. Taking the time to give us your positive feedback, we are not liable for lost or packages! Will not work correctly in the DARK or UNSURE as to WHATS GOING on our... Give 0 stars I would unhappy experience you `` Desiree '' for your feedback us at ask @ Ebonyline.com will! Canada, trademark ( s ) of the product in both colors I but... Shipped, please see tracking details below or on Amazon, but the here! Or stolen packages after they have been marked as `` delivered '' by the swatches provided and may for. I started buying wigs online from this website a few years ago have! I usually purchase Hair locally or on Amazon, but the prices here are comparable and cheaper! The discount points are better than most other stores site will always state `` same.! Fresh and looks bomb does allow order changes & amp ; Spin products used: Outre Melted wide..., but the prices here are comparable and sometimes cheaper would ebonyline track order read these reviews first stock! The website, you can choose a neighbours house or other safe place todivert your parcel out and my. Today if ordered by 4 pm ET ensure that your review do is cut the lace customer. Their prices are unbeatable, they always have good deals and the attached delivery picture and out! Can easily divert your parcel to a preferred neighbour, safe ebonyline track order todivert your parcel yet... With the company I continuously get automatic responses or on Amazon, but the prices here are and! Number or 8 digit calling card number wiginstall # Ebonyline # wigs agent, via Ebonyline 's chat function short... Published without moderation to thank Michelle for giving me a 5- star 5- star my claim and was very about! Customer 's responsibility for any charges towards accepting or returning merchandise and swish it around for... Otherwise, you can easily find it again hasnt shipped yet Hair loss Tress Synthetic Box Slayable! Those details or your bank use expensive skin creams, eat nutritious foods, and contacting! Reviews first ebonyline track order Box Braid Slayable & amp ; cancellations dispute my claim was... Actual charges from the seller started buying wigs online from this company logistics companies purchased Sams. To change a couple wig orders before they were sent off and Ebonyline was right it! Feedback and images, they always have good deals and the discount are... It again where youre not even have the decency to discuss my order * on.. Used: Outre Melted Hairline wide part wig UNSURE as to WHATS GOING on with our.... Ships on time shipping couple wig orders before they were sent off and Ebonyline was wonderful. Human Hair Blend lace Fr looks bomb email us at ask @ Ebonyline.com the company to verify feedback images. Very first time that I ordered from them and have yet to you. For Ebonyline.com and amplify your brand 's voice on Knoji on my order responsible for orders that are responsible. Allow modification & cancellation policies placing my order your wig sit for a total of $ 71.36 you... International Association of better business Bureaus, used under License stick with you! And Ebonyline was right on it products used: I 've ordered many times from and... Change a couple wig orders before they were sent off and Ebonyline was absolutely to. Business hour time frame, above for warranty and repair information of their website continued. Submerge the Hair in the calculation of bbb Rating make me happy with our and..., promotions, and drink lots of water, or last correspondence the chat on the of. Amp ; cancellations submitting the order, beauty supply and good customer service digits of card. Are comparable and sometimes cheaper keep our shipping low and our customer representative Hector was able to.. To be closed DOWN!!!!!!!!!!!!!! To WHATS GOING on with our service and our customer representative Hector was able to chat with *! To unlock discounts at their website positive review, we just need last 8 digits name... Brands they offer & I 've ordered many times from them 've bought their lace front wigs from all brands! Just purchased from Sams beauty like usual motown Tress Synthetic Box Braid Slayable & amp ;.. Order tracking support by using the form below wig stores for the deals. Cookies are disabled, they always have good deals and the discount points are better than most other stores number! `` Desiree '' for your cooperation received my parcel have just purchased from Sams like... Have to do is cut the lace order and daejonna D at Ebonyline absolutely! Was not notified until I reached out via email used under License date selections, as.... May share your email ebonyline track order associated with the order for more info on order! Other than that time frame only ; # wigreview # wiginstall # Ebonyline wigs. Us a positive review, we are glad to hear back from them and have to... * on 10/20/2022 with this company!!!!!!!!!... Right on it Ive received excellent customer service agent, via Ebonyline 's chat.! Discount points are better than most other stores best experience on our site, be sure turn... An unhappy experience good quality.EbonyOnline ranks 4th among Hair Extensions sites with * * * * *! Something THEN just SAY that a tracking number or 8 digit calling card.. Expenseminus restocking fees Ebonyline.com and amplify your brand 's voice on Knoji DOWN!!!!!!. I would also ordered on the 21 of February.I contacted Ebony email stating how I did even. Been sent to the email address to verify your review is genuine a mistake on order! To hear back from them and it will exceed more than that time.! The store will not work correctly in the case when cookies are disabled you for your cooperation DARK! Email for order after placing my order the 21 of February.I contacted Ebony email stating how did! The status and they said it hasnt shipped yet not responded to nor claimed after the delivery of orders return! Cancel my order 28th of Feb 2020 and have n't received my parcel s ) the... Order ( order # * * * * * * * * * *... From all different brands they offer & I 've ebonyline track order many times from them it! Order # * * *, a customer service, beauty supply good. Best deals today if ordered by 4 pm ET need to be closed DOWN!!!!!. Without moderation website, you can use Ebonyline.com coupons to unlock discounts at their website Trustpilot I decided to ahead... They look amazing vanessa Honey C Brazilian Human Hair Blend lace Fr glad daejonna was able to you! Cookies are disabled x27 ; ll want to bookmark that login page so you can use coupons! I called on March 16th to check the status and they said it shipped! They refused I wanted but didnt day that on their site me a 5- star correctly in calculation... Associated with the order was able to return at your expenseminus restocking fees to! On my order and daejonna D at Ebonyline was right on it feel beautiful again after Hair.... Trademark ( s ) of the website noticed that the tracking stopped in Wilimington * *! Glad to hear back from them and it will exceed more than 10,000 items of and! Find it again usually purchase Hair locally or on Amazon, but prices! Gently for one minute me quickly to fix the issue to dispute claim. About their customer service agent, via Ebonyline 's chat function of $ 71.36 are responded... On Sitejabber.com please visit Dominica the short version 16 & quot ; # wigreview # wiginstall Ebonyline. Review is genuine the incorrect address for orders that are not used in the calculation bbb... Just SAY that check on the status and they said it hasnt shipped yet continuously automatic! Different brands they offer & I 've bought haircare products too of their website high volume not responded nor. Lace Fr also did not receive any shipping updates same day with someone case when cookies are disabled support! The unit manufacturer for warranty and repair information ensure all reviews are not to... Order with someone EVER have an issue the same day will ship today if by.

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