The process is simple. if ( ! video_id: decodeURIComponent( "zYfKLs96" ), } duration: Math.round(window.adInfo.duration), play_id: el, //this will stay constant for all of the events emitted during the same video play There's some bad blood brewing between Taylor Swift fans and Ticketmaster. ive been a fan for 9 years , april 28th better hurry up!! Yes. duration: Math.round(window.adInfo.duration), if ( window.jwpDef[vHash].advertising.schedule ) { . Delivered Wednesdays. description: jwInfo.description, (0.25 === progress && false === window.lock_25) || We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. }); "When Taylor said 'I think there's been a glitch' she was talking about the Ticketmaster verified fan presale for The Eras Tour," one fan said. var vastURL = new URL( url ); var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); window.adlock_25 = false; name: jwInfo.title, console.log("AMI jwp new headerbid", tag); Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. Photo by Jeff Kravitz/FilmMagic. }); // If bidding fails, use unmodified playlist item. "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale," Ticketmaster said in a statement Tuesday. var utms = {}; Our system aims to prevent these big and bad bots from buying up all of the tickets just to resell them at extremely high prices. Also, I used the link from the text just on a desktop. var el = decodeURIComponent( 'jwplayer_zYfKLs96_zhNYySv2_div' ); } return; published_at: new Date(jwInfo.pubdate).toISOString() offset: "pre" utm_campaign = adsParseUrlParams( 'utm_campaign' ); .then(tag => { NEW YORK -- Ticketmaster faces a heap of criticism from Taylor Swift fans who tried to buy presale tickets for her tour Tuesday but instead ran into technical issues, long virtual lines and, now . This opportunity to request to purchase tickets is limited to 2 tickets. // flip bidder back flag Swift recently became the first artist ever to simultaneously claim all top ten spots on the Billboard Hot 100 following the release of her latest album, "Midnights. Access codes are not required to shop for tickets during the Public Onsale. Taylor Swift in ConcertShe is, quite simply, a global superstar. The lawsuit specifically cited the ticket sale disaster that occurred on Nov. 15 and Nov. 16 during the Verified Fan presale, whichcaused the site to crash, and the Capital One presale. So we built a massive robot to protect fans from the thousands of scalper bots trying to scoop up tickets. var keys = Object.keys( utms ); The coveted tickets went on presale Tuesday, and fans are. Ticketmaster also tweeted that fans with presale codes should use the link that came with that text message rather than going straight to the Ticketmaster homepage. description: jwInfo.description, Ticketmaster gave select fans another opportunity to purchase tickets for Taylor Swift's "Eras" tour on Monday, after the company was widely criticized by Swift and her fans for website. "You didn't provide the service. name: jwInfo.title, if (googleImaVansAdapter) { anId: '928572', name: jwInfo.title, return new Promise((resolve, reject) => { if ( typeof utms.utm_source !== 'undefined' || typeof utms.utm_medium !== 'undefined' || typeof utms.utm_campaign !== 'undefined' ) { url = url.replace(/(cust_params[^&]+)/, '$1' + playerSegsPerm); Taylor Swift fans are suing Live Nation Entertainment, the parent company for Ticketmaster, following the presale debacle last month for her 2023 The Eras Tour.. window.prerollTag[vHash] = vastParams.get( 'iu' ); As Billboards only artist to receive this nod twice and youngest-ever Woman of the Year prepares to release her fifth album, 1989, she finds herself, as always, in the glare of a blinding spotlight of expectation but if you think that scares her, you havent been paying attention. Part of the a360media Entertainment Group. Bffr. var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); Also, due to demand receiving a code does not guarantee you will be able to purchase the exact tickets you want. headertag.cmd.push( function() { type: "video", video_type: "instream" //outstream Please note, tickets are available on a first-come, first-served basis. Pro Tip: For the best purchase experience, please use your desktop/laptop or your mobile web (Safari/Chrome) not your Ticketmaster mobile app. url = vastURL.toString(); if ( bids.length > 0 ) { //If we have received any bids back You were invited to a show in a city you initially selected during registration for the TaylorSwiftTix presale powered by Verified Fan. var custParams = new URLSearchParams(); console.log("Permutive video event:", e); video_id: decodeURIComponent( "zYfKLs96" ), How to Get Paramore Tickets Paramore are embarking on a 26-date tour in 2023 and giving fans the chance to buy presale tickets starting Thursday, November 10, at 8 a.m. local venue time. }).on( 'complete', function( e ) { We hope you can Shake It Off because You're On Your Own, Kid. for ( var key of keys ) { The All Too Well songstress, 32, announced earlier this month that she was embarking on her first concert tour in nearly five years, leading more than 3 million eager fans to register for Ticketmasters Verified Fan presale. }).on('play', (e) => { Thousands of fans will fill State Farm Stadium in Glendale, Arizona, on February 12, 2023, to see who . The plaintiffs also allege that Ticketmaster intentionally and purposefully mislead ticket purchasers by permitting scalpers and bots to access the presale, providing more codes than ticket allotment, and scheduled the general ticket sale knowing they would not have the quantity necessary to fulfill the demand. Ticketmaster said that3.5 million fans had pre-registered for Swifts Verified Fan program, the largest registration in its history. For access to all our exclusive celebrity videos and interviews Subscribe on YouTube! description: jwInfo.description, var vastURL = new URL( url ); window.adInfo = e; "Fans who have received a code to the TaylorSwiftTix Presale should login and access the queue through the link they received via text rather than entering through the Ticketmaster homepage,". } The TaylorSwiftTix Presale was announced to begin Tuesday, Nov. 15 at 10 a.m. local venue time. window.lock_50 = false; If the email included at the top of the registration form is not yours, this is your tip to Log Out to begin a new registration with your Ticketmaster account. } else { We know youre excited, but please dont register more than once unless specified. And one fan set a parody Twitter account, citing other Swift musical references. The-CNN-Wire& 2022 Cable News Network, Inc., a Warner Bros. Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. ", Ticketmaster issued a follow up statement Tuesday afternoon on Twitter, writing that "there has been historically unprecedented demand with millions showing up" to buy tickets for Swift's tour. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); if ( 1 === progress ) { Swift's latest tour, which. Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans. ) { enriched_data:{ Fans of Taylor Swift were in a war with bots to get their hands on highly coveted tickets to the singer's Eras tour, a major shareholder in Ticketmaster has revealed. if ( bidder === 'a9' ) { Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. Im the problem its me pic.twitter.com/lPqyd0wGnF, Another person played off a different Anti-Hero lyric, writing, "Ticketmaster is in fact not a sexy baby.". var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); We won't post to any of your accounts without asking first. }); Swifts representatives and Live Nation Entertainment did not immediately respond to requests for comment. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); } Taylor Swift fans are truly seeing Red after a massive surge in demand for presale tickets for her new tour led to major issues on Ticketmaster Tuesday. window.jwpDef[mHash] = JSON.parse( decodeURIComponent( 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) ); Taylor Swift's reputation Stadium Tour Venue Presale | Ticketmaster Insider Music Taylor Swift reputation Stadium Tour Venue Presale FAQ You Might Like New Harry Styles Greater Palm Springs Dates Announced Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. setCookie('utm_campaign', utm_campaign, {expires:1800, path: '/'}); Please note: Registering does not always guarantee you will be eligible, receive an access code or have the ability to purchase tickets. . In total, Bookies.com estimated that over 2.8 million tickets will be sold for The Eras Tour, averaging nearly 54,700 tickets per show. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Service. if ( 0.5 >= progress ) { It says its invalid. var custParams = new URLSearchParams(); console.log("Permutive video ad click"); Go to the registration siteprovide from your venue email, and connect your Ticketmaster account, or. var checkJWReady = setInterval( function() { } "Like, y'all picked the demand yourselves. Its a simple, standard purchase process and the steps below will help you navigate your search and purchase. if ( ! She is the only female artist in music history (and just the fourth artist ever) to twice have an album hit the 1 million first-week sales figure (2010s Speak Now and 2012s RED). tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name window.lock_100 = false; var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); console.log('AMI jwp', window.jwpBids); } For the tour, there may be high demand and a limited amount tickets for the Venue Presale. // Encode the context data IM SO READY FOR APRIL 29th!! Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); } window.dataLayer = window.dataLayer || []; var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); With our technology keeping the big bots out, you have a better opportunity. Sign-in to your Ticketmaster Account or App in advance. they knew the demand for these tickets. "We have already seen that Ticketmaster cannot arrange a pre-sale," she said. Its me. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name m10: false Ticketmaster is facing increased scrutiny after bungling sales for Taylor Swift's Eras tour. video: { Want CNET to notify you of price drops and the latest stories? Ticketmaster introduced the Verified Fan program in 2017. if(adsParseUrlParams( 'utm_campaign' )){ tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name const iasConfig = { custParams.set( key, utms[key]); } It wasn't unprecedented. Can I request to purchase more than 2 tickets? return item; duration: Math.round(jwInfo.duration), // in seconds ". } window.permutive.track("VideoLoad", { The singer's sixth concert tourher first since 2018has seen increased demand coming off the. The desperate fan went to all possible lengths to secure herself a presale access code, including purchasing merchandise and streaming music videos in an attempt to secure tickets to see Taylor perform live for the first time. Usual $60 nosebleed seats are reportedly being resold for $700. } ); event: (e.mute) ? setCookie('utm_medium', utm_medium, {expires:1800, path: '/'}); published_at: new Date(jwInfo.pubdate).toISOString() vastURL.search = vastParams.toString(); "If you are currently in a queue, please hang tight - queues are moving and we are working to get fans through as quickly as possible.". if ( window.amiPlayersData && window.amiPlayersData[ this.id ] ) { ", Wave. T Garth Brooks has announced his Las Vegas Residency Garth Brooks/Plus ONE at The Colosseum at Caesars Palace in Las Vegas and wants to make sure his fans have By continuing past this page, you agree to our Terms of Use. .length === bidders.length; She calls 1989 her most sonically cohesive collection, and armed with a multiple-week international No. duration: Math.round(jwInfo.duration), // in seconds With our unique fan-first technology, every registrant is reviewed to make sure they are real fans who are interested in attending the show. Ticketmaster cancels public sale for Taylor Swift Eras tour after presale debacle By Erin Keller November 17, 2022 4:25pm Updated 0 seconds of 52 secondsVolume 0% 00:00 00:52 Ticketmaster. the person wrote. Know your Ticketmaster password, or, For a faster checkout, make sure you have a valid credit card with updated billing information in. Check out Bay Area safety tracker, Bay Area Life; Sundays at 6:30 p.m. on ABC7, Taylor Swift announces 'Eras' tour: 'It's a journey through all of my musical eras of my career'. ", "Once I realized how many people were impacted by this and how I fed into what resellers do, which is prey on people who are in that panic mode, it didn't feel good anymore.". All presale codes and links sent via text will still work at that time, according to Ticketmaster. According to court documents reviewed by TODAY, the plaintiffs alleged breach of contract, intentional misrepresentation, fraud, fraudulent inducement and several antitrust violations. } }).catch(function(e){ var playerInstance = jwplayer(el); creative_name: window.adInfo.adtitle, var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Due to demand, each event has a ticket limit to allow more fans like you to get tickets. MY TAYLOR CODE ISNT WORKING. }; } if(adsParseUrlParams( 'utm_source' )){ var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); A record-breaking 3.5 million people registered for the presale, with two million verified customers remaining stuck in queues for hours and failing to purchase tickets. }).on('fullscreen', (e) => { 'Glass Onion' Cast Stuns on the Critics' Choice Red Carpet, Kim Kardashian Throws Hello Kitty Party for Chicago's Birthday: Photos, embarking on her first concert tour in nearly five years, with the hope of purchasing a coveted ticket, Joe! } keywords: jwInfo.tags.split(","), //keywords for the page Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). ive been a fan for 9 years , A wonderful performer and even more wonderful human. Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. } } One fan said they found a resale ticket priced at $33,750. Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. As a reminder, receiving a code does not guarantee a ticket purchase. The series of concerts is described as "a journey through all of [Swift's] musical eras" and will launch in stadiums in the US. var utm_source; // Replace the server url with the context data (this is for simple ad requests), if ( vastParams.has( 'cust_params' ) ) { Horoscope: What's in store for your star sign this week? var videoParams = JSON.parse( decodeURIComponent( 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