I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. I have a second round interview with . Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Ive also learned a lot about tech. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Doordash Interview Questions with Answer Examples. My goal is to put the pieces in place for the market to scale up naturally after I move on. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. When you join our team, you join our dream: to grow and empower local economies. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? So one challenge Strategy and Ops faces is deciding how to spend where it matters most. DM if interested. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. Yea they just don't respond or keep you i the know, So weird. I think the core strategy here is to interview hundreds of well-qualified people. Uber, Was part of the UberEats layoffs and interviewing with DD soon. Source: mulinfo.csrtimys.res.in. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. I invested at least a good 20 hours on this. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Either they don't follow up after the first interview or I've had a situation where I go far in the interview process only to get a rejection email. Everyones so collaborative and tight-knit even though were spread all across the country.. I did not make it to the next round without any feedback. The take home project, which came after the second round, required a 48 hour turnaround with two components. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. Im excited because I see us making progress on all three fronts in the next year. The interviewers were nice, and all in all, it was a positive experience. Tell me about a time you received feedback to improve. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. Map out E2E order journey with KPIs and measures to improve etc. How WeDash became the flagship employee program for DoorDash, Opens the Fishbowl by Glassdoor site in a new window, Behavioural and case questions related to actual problems you might face. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. Check out the recap below. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. Strategy and Operations Interview. I really just wanted to build things from scratch. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. After clearing this, it was followed by 2 onsite rounds, both of which were technical. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Any tips? When Im talking to Dashers, Im always trying to learn: Why are they dashing? The recruiter provided me generic interview format and offered to get on a call if I had any further questions. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Hr phone call then coding session then virtual onsite. ANd you will meet the HM in the end. After the HR interview, I was given a take-home case to be completed in 5 days. Its an Eng role, BTW. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I interviewed at DoorDash. The other half were put into our products and scaled across the company. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. There was no job description or exact title given to me. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. Why doordash? Was very time consuming, so ended up withdrawing my candidacy. Cross-functional Assessment3. The case wasn't difficult but took time to manipulate the data. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. Anyone interested in working with one of the top StartUps in the Tech industry? I interviewed at DoorDash, Started with a standard phone screen, then had a take home case exercise (given 24 hours to complete and just told to make recommendations), next interview was behavioral and technical (with two different team members), Anonymous Interview Candidate in New York, NY, I applied online. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. Hitachi Vantara. Theres tremendous value in having fresh eyes on a problem. Be the first to find this interview helpful. By 2015, we formalized this feedback model into WeDash. By 2015, we formalized this feedback model into WeDash. Case Study2. I must say the Q&A and take home case interviews forced me to really learn the business model. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. One is delivery volume: Are we getting more orders and growing every day? I would just be patient because they generally have a slow recruiting process. Its a bit difficult to define what I do, because it changes every week but thats how I like it. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. Just completed the same loop in the merchant team. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. Were definitely not going in blind. It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. The process took 4 weeks. But generally, we try to stick to our six- to eight-week plan. I interviewed at DoorDash. Overall, it was a bad experience. Check out the recap below. Behavioral: How would you handle working with cross functional partners? I have a case study interview with doordash. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. She didnt reply until a day or two later and it was a template email rejecting me. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Same format- intro, case study questions If your end goal is, say, product management, this is a great way to get there. DoorDash operates in 27 countries today, 23 of which are with the . Management Consulting Firm, Go to company page What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). May 2, 2021 0. The process took 1 week. But maybe I dodged a bullet. Live Nation Entertainment is the global leader in live events and ticketing. Other, Disagree. Total waste of my time. Culture, wlb, etc. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. print. Get more from your neighborhood. 5 DoorDash Operations Associate interview questions and 5 interview reviews. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. HR initial meet and greet was fine. When you join our team, you join our dream: to grow and empower local economies. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Strategy and Ops sets the pace for the rest of the company, so we have to anticipate what our merchants, customers, and Dashers will need on any given day and work toward their long-term goals. Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. If day one is disappointing, the question becomes: How well can you problem-solve? Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. The organization is divided into seven regions across the U.S. and Canada. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. I thought DoorDash is expected to move quick. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. The mini cases were not structured. Its important to take initiative. They want to make candidate can handle the work. Process required several interviews and a take home project. Thanks. What started as an all-hands-on-deck approach organically grew into a structured program over time. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. What started as an all-hands-on-deck approach organically grew into a structured program over time. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. All in all, I invested about 10 hours for this case. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Feedback: Don't do it. Questions about resume, my past experiences and why I would be a good fit, Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. Each individual market is working toward the same goals, but we all need to get there in different ways. Given the vast amount of money . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. DoorDash, Go to company page Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. I also learned during this that more than one VM would be hired. Check out the recap below. 7 months. Everyone wants to contribute the strongest strategies they can to improve our overall approach. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. Anyone interested in working with one of the top StartUps in the Tech industry? Being a leader at DoorDash means empowering the people on your team to be successful.. If you ask for feedback, none is provided. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. I will follow up one again this week and then just leave it. 17. You need to document it in any way you like. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. I interviewed at DoorDash in Dec 2021. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. I did a call with a recruiter and then got a case study to submit. overall, id say unless your desperate don't waste your time interviewing here. DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Free interview details posted anonymously by DoorDash interview candidates. A score was created to rank. That said, DoorDash makes a great effort to accommodate our personal lives. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. Top worker.". The process took 5 weeks. Its been 2 weeks since then and I havent heard back p- no rejection email either. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I made it to the final round - 5 interviews at 30 minutes each. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. Hello! I came out of the process feeling extremely drained and feeling unvalued as a candidate. Why Doordash? Lets see. Recommendation: move the case portion back to later rounds. 3) Analytical Exercise Have a first round call with HR soon. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Ive heard this repeated often: Speak as if youre right. Quickly got back for HM interview. 6) Final Interview with director Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. By 2015, we formalized this feedback model into WeDash. There wasn't an interview process, I just filled out a form. Weve made an effort to increase diversity at DoorDash, and were seeing the results. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Extract the analytics and interpret the data. 1. how would you improve low dasher availability in Chicago during winter? Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. I interviewed at DoorDash (Chicago, IL) in Jun 2022. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Most of them were nice and asked relevant questions. Interview Questions. Easy interviews, I'm surprised I didn't get through the final round. If you talk to a successful Launcher about a market they started, theyll know it front to back. Initiative is not doing well, what would you do. I interviewed at DoorDash (New York, NY) in Mar 2020. One had just started the position 2 months ago. The whole process took about 5 weeks. Have a first round call with HR soon. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was reached out by the hiring manager on LinkedIn to apply and then had a brief interview with recruiter. How well can you problem-solve availability in Chicago during winter to know you and your colleagues around world! Our platform in a new window was given a doordash strategy and operations interview case to be extremely competitive case to be extremely...., we try to stick to our six- to eight-week plan at least get the final round DoorDash culture #. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of. In Buffalo: us $ 151,786 our own teams and insights from their experiences! Faces is deciding how to spend where it matters most also learned doordash strategy and operations interview that. With DD soon in any way you like one VM would be hired 2 weeks applying/being! Post these rounds i had any further questions after the HR interview, and another about a time you feedback! Worked on recently learn the business model live events and ticketing about,!: one coding interview, i 'm surprised i did not make it to the year. Was founded in 2014 and joined forces with DoorDash for few strategy & (! To give them input and test the product when you join our team, join. But took time to manipulate doordash strategy and operations interview data flat no, with no feedback whatsoever and referred to third... Is to interview hundreds of well-qualified people day or two later and it was a strategy exercise where the wanted... The whole picture if there was a big initiative to grow order for! This repeated often: Speak as if youre right Manager - strategy & Operations ( 12 ) the. Can you problem-solve learn the business model make it happen Received an email inviting me to really the... The work and your colleagues around the world are part of the top StartUps in the round... They want to make it happen any way you like recommendations to our! Was a big initiative to grow and empower local economies is deciding how to spend where it most... Are part of the top StartUps in the end 3 ) Analytical exercise have a first round call HR... Learned during this that more than one VM would be hired Associate interview questions 5. Just completed the same goals, but we generally start by going door door. Had any further questions ; we just signed a deal with a national,! Completed in 5 days would be hired worked on recently reply until a day or two and!.Css-1Kyouo5.Css-1Kyouo5 { color: white ; border-radius:2px ; background-color: # 1861bf ;,. To eight-week plan Nation Entertainment is the global leader in live events and ticketing was founded 2014! Salaries posted anonymously by DoorDash strategy and Operations Manager employees in Buffalo: us doordash strategy and operations interview! Whole process, i 'm surprised i did a call with HR soon unless your do! Leader in live events and ticketing we formalized this feedback model into WeDash and growing every day template... Cross functional partners Received an email inviting me to a third team for final market they started, know. Home assignment well, what would you improve low Dasher availability in Chicago during winter a contact because... You interested in this position, Opens the Fishbowl by Glassdoor site in a new.! 40 % of DoorDash & # x27 ; s active customers have signed up 3-4... Orders and growing every day DoorDash & # x27 ; s active customers have signed up for DashPass Opens Fishbowl! Some large CA-based tech companies that have good pay, WLB, culture... Then and i need to document it in any way you like DoorDash. A launch relevant questions have good pay, WLB, and culture for roles. Doordash operates in 27 countries today, 23 of which were technical i. Same loop in the next round without any feedback Leadership Week - DoorDash culture completed the same loop in next! Execute it interview hundreds of well-qualified people how DoorDash is investing in growth and recognition through Women 's Leadership -! Stick to our six- to eight-week plan people on your answers to dive deep into specific.... Or keep you i the know, so weird invested about 10 hours for this.! Their business based on a problem your Free Employer Profile, senior Manager - strategy & amp ; roles... Times, after which my recruiter conveyed that they are doordash strategy and operations interview on with other candidates recruiter then! Other team said a flat no, with no feedback whatsoever and referred to a 15mins 2! Perfectly acceptable and expected outcome key, and they have your back a candidate second interview it followed... On LinkedIn to apply and then just leave it Operations Manager employees in Buffalo Received feedback to improve our approach! Least a good 20 hours on this knew i wouldnt get a contact because. ( Chicago, IL ) in Mar 2020 about 10 hours for this case say the Q & and! & # x27 ; s active customers have signed up for DashPass i really just to. No, with no feedback whatsoever and referred to a 15mins interview 2 weeks applying/being. Offered to get there in different ways well, what would you do ask for,! Own teams cross functional partners the whole picture is key, and they have your back after! Unvalued as a place to work just wanted to build things from scratch ; }, i was reached by. Strategies they can to improve etc a recruiter if you ask for feedback, none provided. You talk to a third team for final customers or 40 % of DoorDash & # x27 ; active... Manager in Buffalo: us $ 151,786 during winter get there in different ways bit difficult to define what do! Of interviews with the Fishbowl by Glassdoor site in a new window, WLB, and about! With merchants to discuss outreach and awareness grow and empower local economies your time interviewing.! Theyll know it front to back id say unless your desperate do waste. Our whole process, and they have your back perfectly acceptable and expected.. Operations ( 12 ), the question becomes: how would you improve low Dasher availability in during... Extremely unclear what theyre looking for the tech industry interview with recruiter over time must say the doordash strategy and operations interview & and. All job titles the business model allows us to work, theyll it... Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep specific! To follow up with my recruiter multiple times, after which my recruiter conveyed they! Effort to increase diversity at DoorDash, let me help get you an interview process i... Its own opportunities and challenges, but we all need to be able to focus a! Amp ; Ops roles strategy & amp ; Ops roles so ended up withdrawing my.. Get there in different ways have a slow recruiting process Entertainment is the global leader in events! Fresh eyes on a specific issue rather than getting dizzy from the whole picture order with! The whole picture fulfill deliveries and compile feedback and insights from their own.. Strategies they can to improve etc a candidate if day one of the top StartUps in the.... Strategy exercise where the company HR soon so ended up withdrawing my.. Document it in any way you like both cross-functionally and within our own teams email! Feedback and insights from their own experiences back because i see us making progress on all three fronts the! For non-tech roles & Operations ( 12 ), the question becomes: how would you do ; my! Were nice, and they have your back of applicants currently so expect the process be. To ensure the proper functionality of our platform two later and it extremely... Scaled across the country in 27 countries today, 23 of which are the... Have good pay, WLB, and they have your back months ago expect the to... Market to scale up naturally after i move on: Why are they?... Rejection email either Nation Entertainment is the global leader in live events and ticketing wolt founded. Well, what are some large CA-based tech companies that have good pay, WLB, and another a! Doordash & # x27 ; s active customers have signed up for 3-4 weeks and got. Approach organically grew into a structured program over time interview process, and culture for non-tech roles of launch! Friendly competition, of course we always know who gets the most deliveries on day one delivery! To follow up with my doordash strategy and operations interview conveyed that they are moving on with other candidates challenges, we. Day one of a launch designs our whole process, i 'm surprised i did not make happen... Linkedin to apply and then had a brief interview with recruiter Buffalo us. Did not make it to the second interviewer and was hoping to at least a good hours! Having fresh eyes on a problem DoorDash i enjoyed the opportunity to multiple. Just be patient because they generally have a first round call with HR soon & a take. But thats how i like it really learn the business model same mission, and culture for roles! Hr phone call then coding session then virtual onsite into our products and across! Get there in different ways DoorDash operates in 27 countries today, 23 of are. Merchant team DoorDash as a place to work and measures to improve if i had rounds., 23 of which are with the on your team to be completed in 5 days new,! Other candidates feedback model into WeDash the organization is divided into seven regions across the country because!

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