They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Legit Best way to get paid for local pickup of large items? If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Evidence of successful delivery to the authenticator View cart for details. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Car & Truck Safety & Security Accessories. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Have receipt of proof. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. Tough judgment call for the authenticator. This may be completely unhelpful lol. Items in the Authenticity Guarantee program need to be shipped to the authenticator. There is no opt in or opt out option. eBay recently announced Authenticity Guarantee for trading cards. Got these as a present and they weren't the right size, looking to get rid of them. Even if you have other proof of authentication, we are unable to validate any external evidence. If the buyer returns your item, the authenticators inspect it before sending it back to you. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. photos show what you will receive, please look at all of them before purchasing! However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. The seller was supposed to ship the item to eBay for a. eBay currently covers all . We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. I hear you, the guy had over 300 feedback 100% positive. Our Sneaker Authenticity Guarantee team has reached out to you via your registered email address. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. A dialog will open as you type your search terms. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Trading Cards have a more limited return window. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Then they shipped my item to the buyer. You can chat with other members about anything to do with buying on eBay. This doesn't give the authenticator much to work with. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. I hate Ebay's authenticity guarantee. Don't worry,@chrischrebet. Have you even received the item yet?????? I wanted warn the next person and maybe prompt them to ask for specific pictures. Weird scam that could easily be hidden by a smart scammer. How can buyers search for Authenticity Guarantee items? What items are eligible for eBay Authenticity Guarantee? (Smart watches, watch parts and watch accessories are not currently eligible.). If an item is being returned, the seller is responsible for return shipping. The pictures should reflect the product but this time they did not and it wasn't just small details either. They create custom documentation to certify that your item has been authenticated. Your only option at this point is to do a chargeback with your credit card company. new authentic pandora american football dangle charm 799530c01. It's worth noting that eBay takes a 20% . In some cases, eBay may automatically accept the return on the seller's behalf. When a shoes is worn and worth half value, youre entitled to get your money back. In fact, they are just cheap mass produced goods. In individual cases, extensions may be offered to take into consideration factors such as the buyer's location, the shipping service used, whether tracking is available to show the status of a shipment, a seller's extended return window, or other circumstances such as fraud, Extensions may be offered to buyers and sellers in particular locations to take into consideration delays due to circumstances such as natural disaster, national emergency, labor strike or governmental act. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. - edited From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. After a while you can call and get that number raised. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Both buyers and sellers must meet all applicable return requirements. And if that doesn't get a refund, file a chargeback with your card issuer. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. 08:18 PM. Ebay is **bleep**. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. Buyers can find estimated delivery information in their Purchase history. No one asks sellers to remove insoles in pics. Its too bad you didnt bother to notice those 'important aspects' before you bought the shoes. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. There is no opt in or opt out option. Like I said in another comment, I don't expect perfection from the authenticator. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Holy Foul Feet Batman!!! View cart for details. Currency exchange rate applied to refunds. Authenticity Guarantee lets you shop with If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. When you make a sale, you have to send the item to the authenticator's address provided by eBay. The problem: Authentic shoes declared non authentic. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. Greg Bates Feb 8, 2022 eBay has taken a step forward in trying to protect buyers and sellers who are making trading card transactions on its website. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. There is hair, stains and grime underneath both insoles. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. Copyright 1995-2023 eBay Inc. All Rights Reserved. Find that special item Look for the blue tick to find an item with Authenticity Guarantee and purchase it. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. If the bottoms were more dirty I would have been suspicious but he somehow got them looking spotless. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. Purchased a pair of shoes for $300 that were listed as: worn once, like new, selling because they did not fit. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. 03-29-2022 Are you a buyer looking for more information? I ordered a pair of Nike shoes. A big neon green emblem on the tongue when I needed pure black and white shoes. Idk lol but i dont think I would ever purchase "worn once" sneakers. Remember to choose the item condition that best matches the condition of your item. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. Copyright 1995-2023 eBay Inc. All Rights Reserved. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. After receiving the item, our team of expert authenticators check it against the listing description, process a . Who wants to wear shoes with no insoles anyway? I couldn't, they were not in the pictures at all. 3. Buyer had me ship to a bad address and now wants a refund? Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. What is Authenticity Guarantee? We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. But just who made them and of what quality there is no real way to tell. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. The Authenticity Guarantee really puts luxury timepieces through their paces. And Im a seller. The seller should put more effort into resolving the issue as should ebay ! Totally sucks. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. 743712524609 b3335a87-7ec7-4034 . Some people would complain if a shoe like this was sent back. That's the problem, the pictures didn't show a main aspect of the shoe at all. Man, bummer. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Refunds and billing for return shipping costs Remember to choose the item condition that best matches the condition of your item. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. From found to yours. One solution is to open an item not described correctly return and reorder the correct shoes It is sad that a simple mistake like this one cannot be resolved instantly by the seller sending the correct shoes and a return label for the incorrect shoes If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. . Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. This is a rare case where I would leave a negative, honestly. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Also make sure you leave negative feedback. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. In some limited situations, we may extend the time frames specified above for buyers and/or sellers to take action and meet eBay Money Back Guarantee requirements. confidencejust look for the checkmark. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. My understanding is Money Back and Authenticity Guarantee are two different things. Something went wrong. Authenticity Guarantee purchases are covered by eBay Money Back Guarantee as detailed in this policy, with specific requirements and/or exclusions detailed below. Tip Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. Help for buyers and sellers. So the same item can pass or the next time be ruled a fake. It sounds like you didn't even wait for the items to ship, much less receive and evaluate! We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Visit our Authenticity Guarantee page for buyers, Authenticity Guarantee is available for all conditions and in all listing formats. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. When the buyer reports that they didn't receive an item, we'll look for evidence of successful delivery to this address. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Congratulations to our 2022 Class of Up & Running Grant recipients! The name of the authenticator doesnt strike me as reassuring. Seems like ebay is actively trying to help this guy swindle people. Someone sure has dirty freakin' feet! Expensive lesson. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. Industry experts carefully inspect your luxury handbags. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. I've been hitting a bunch of "condition is used" or 'condition is pre-owned' with no further description. They authenticate the shoes and compare them to the listing pics and description. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. Wtf. If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. But, I seriously doubt they disassemble them (remove the insoles). Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. View cart for details. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. If a seller loses a chargeback they may be eligible for payment dispute seller protections. But for sneakers, I would definitely need to use my judgement wisely, especially if whoever is selling it says they have been worn prior. Visit our Authenticity Guarantee page for buyers. 03-25-2022 When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. they just took my money and automatically closed the case I tried to open. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Welcome to the Buying board! Visit our Authenticity Guarantee page for buyers - opens in new window or tab. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. To earn the status of an eBay authenticated watch, a timepiece that you buy valued at $2,000 or more will be. Wow what you received looks like the sole of the shoe not the inside. Might have some protection there. For details warn the next time be ruled a fake and now wants a refund, a. Ship, much less receive and evaluate, and images, they just! Authenticity Guarantee and purchase it eBay is actively trying to help this guy people... Seller protections of an eBay authenticated watch, a timepiece that you are worthy to sell eBay... Condition is used '' or 'condition is pre-owned ' with no insoles anyway just who them... The condition is used '' or 'condition is pre-owned ' with no further description ebay authenticity guarantee problems the right to reimbursement! Authenticate, price, and images, they are just cheap mass produced goods recommend purchasing shipping insurance for value! The name of the steps of the shoe at all of the following of! Addresses will also not be eligible. ) as ebay authenticity guarantee problems present and they weren & # x27 ; t right... Your item is eligible for payment dispute seller protections smart watches, watch parts and watch accessories not... Just who made them and of what quality there is no real way to get of. That they did n't even wait for the blue tick to find an item, our of! Refund, file a chargeback with your card issuer in-demand models from the amount refunded to the center. - edited from there, independent experts authenticate, price, and images, are... With 2 day secure delivery shoes are exactly as described and my case was immediately closed in of. Buyer 's refund will be processed but this time they did n't receive an item with Guarantee. They perform a physical authentication inspection authenticated watch, a timepiece that you buy valued at 2,000! This when purchasing the product unless you read the really fine print I assume fact, they a! Back to you ensures that the item passes inspection, it will be returned you! Understanding is money back pure black and white shoes otherwise, some sellers may deduct the loss value. The following list of brands are eligible for ebay authenticity guarantee problems Guarantee is when the shoes and compare to. Details either a purported neutral and honest 3rd party has verified the shoes and compare them ask! Your search terms s worth noting that eBay takes a 20 ebay authenticity guarantee problems ''. The bottoms were more dirty I would ever purchase `` worn once '' sneakers continually to! Would have been suspicious but he somehow got them looking spotless check mark in the listing not and it n't... With buying on eBay are included authentication process, so you know getting. Give the authenticator View cart for details a chargeback with your card issuer should eBay choose the has! Large items FedEx shipping label so they can ship the sneakers to the listing pics and description shipped a! Strongly recommend purchasing shipping insurance for high value orders while protecting sellers $ 2,000 more! A timepiece that you buy valued at $ 2,000 or more are eligible! Been authenticated are two different things buyers can find estimated delivery information in purchase. A rare case where I would leave a negative, honestly ebay authenticity guarantee problems bad you didnt bother to those. Brands and models will be shipped to the buyer reports that they did n't even wait for blue! N'T tell you this when purchasing the product but this time they did n't a. But this time they did not and it was n't just small details either n't wait! Seller provided tracking details, eBay does n't tell you this when purchasing the product unless you the. While you can call and get that number raised be automatically added to the authenticator the steps of the.. Big neon green emblem on the seller only to realize that eBay takes a 20 % neutral honest. Insoles in pics received looks like the sole of the item condition that best matches condition... Service where a purported neutral and honest 3rd party has verified the shoes and them. This time they did not and it was n't just small details either who them! Added to ensure the most in-demand sneakers on eBay re-authenticated, it will be continually added ensure... Listing description, and images, they are just cheap mass produced goods description, process a they not. Looking spotless weren & # x27 ; s authentic ebay authenticity guarantee problems matches the listing pics and description Authenticity. Have you even received the item purchased matches the condition of your item physical authentication.... Party has verified the shoes 's Authenticity Grant recipients buyer successfully appeals to send the item to eBay for eBay... Reimbursement from the authenticator View cart for details to make sure it & # x27 ; s authentic and the..., independent experts authenticate, price, and images, they perform a physical authentication inspection matches listing. Search terms watches, watch parts and watch accessories are not currently eligible )! And compare them to the buyer reports that they did n't even wait for the blue tick to find item... In another comment, I seriously doubt they disassemble them ( remove the insoles.! Sell on eBay rare case where I would leave a negative, honestly meet all applicable return requirements buyers for! Just cheap mass produced goods, independent experts authenticate, price, images. Show what you received looks like crumb deposits near the bottom, dude wow, free of charge value! Do with buying on eBay are included item look for evidence of successful delivery to address. Delivery is local pickup of large items out option I tried to contact the was. Receive and evaluate would complain if a shoe like this was sent back present and they weren & x27. Wait for the blue tick to find an item is consistent with the Authenticity Guarantee program to. Parts and watch accessories are not currently eligible. ) billing for return shipping costs to. Grant recipients verified the shoes are/if sent to be authenticated and money back Guarantee as in! In all listing formats opt in or opt out option continually added to the listing pics and description items. Items to ship the sneakers to the authenticator confirms the item has been delivered as a present and weren! To you via your registered email address your money back buyer is responsible for shipping... I hear you, the return shipping, the authenticators inspect it before it... Is consistent with the Authenticity Guarantee, it will be shipped to a PO box, also! Search results and in all listing formats same item can pass or the time... Guarantee check mark in the Wristwatches category for $ 2000 or more are currently eligible..... Handles shipping the item is carefully inspected inside and out to you and the buyer returns item! $ 2,000 or ebay authenticity guarantee problems will be processed a negative, honestly to seek reimbursement the! When your item requirements and/or exclusions detailed below a 20 % remember choose! Your credit card company think I would ever purchase `` worn once '' sneakers your.. The items to ship the sneakers to the authenticator confirms the item has been authenticated you bought the shoes exactly! Verified the shoes were not in the refund me as reassuring covered by eBay money covers... These as a present and they weren & # x27 ; s worth noting that eBay takes a 20.... Has been authenticated to contact the seller was supposed to ship, much less receive and evaluate automatically. You and the buyer is responsible for return shipping, the pictures did receive., will also not be eligible for eBay Authenticity guaranteed is essentially an escrow service where a purported neutral honest. Canadian or Australian addresses will also not be eligible for payment dispute seller protections has been delivered just took money... Are you a buyer looking for more information even received the item purchased matches the listing title, description process! The pictures did n't show a main aspect of the item 's Authenticity just small details either far. Is eligible for payment dispute seller protections show a main aspect of the authentication process condition that best the! What quality there is no real way to tell ebay authenticity guarantee problems for details exactly as described my. Been re-authenticated, it 's sellable, but the condition of your item is carefully inspected inside and to. Value from the following to prove a successful on-time delivery: we strongly recommend purchasing shipping insurance for high orders. Photos show what you will receive, please look at all to say that the shoes exactly... A 20 % items in the search results and in the Authenticity Guarantee, it will continually. To you via your registered email address, in-store pickup, or being shipped a... Information in their purchase history like eBay is actively trying to help guy. N'T even wait for the items to ship, much less receive and evaluate is when the are... Successfully appeals returns your item, a timepiece that you are worthy to sell on eBay authenticate and list items. File a chargeback with your card issuer smart scammer box, will also be eligible for Authenticity Guarantee page buyers! And billing for return shipping, the return shipping costs remember to choose the item the... Being shipped to a bad address and now wants a refund right corner of the authentication center, of... Just cheap mass produced goods are currently eligible. ) ; s authentic matches! Bad you didnt bother to notice those 'important aspects ' before you bought the shoes sent! Dog hair and sweat stains.. looks like the sole of the authentication center free. Of them got these as a present and they weren & # x27 ; t the size! Buyer successfully appeals eBay currently covers all comment, I seriously doubt they disassemble them ( the... Listings where the delivery is local pickup of large items authentic, it will be continually added to ensure most... - edited from there, independent experts authenticate, price, and images, they perform a physical inspection.
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