Sorry, I know this is a basic question but I feel like I must be nuts. We are still within our final payment window. Its On the Carnival Liberty right now. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". The numbers for upgrading to a full suite, however, are all over the map. I thought RCCL was open on weekends but maybe shorter hours. Paid Upgrade after Final Payment? The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. CC Help Jenn I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. When you make your bid, you can request that your payment be made with your FCC. Any deals on atm with black Friday for compatible mobiles? Either way, Im happy for an upgraded room even if I dont get the refund. No brainer decision for us, much better room and cash refund! It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. He said it would be and there would be no problems. Cruisers' Choice Awards! Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). I hated sending him an email this morning to tell him it wasn't to be. Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. :). Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. Is this true? Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. It seems if that were the case, I would see many posts about that on here! CC Help Jenn Make him do his job ;). Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. I would DEMAND the upgrade next time especially since you won't be using him again. Why he/she didn't want to book it for you is beyond me. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. CC Help Jenn Your previous content has been restored. I think all your scenarios should have worked. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. I have sent an email this morning. Sorry to all the good ones out there. Cruisers' Choice Awards! For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. (Not sure if this is applicable or not in your case based on my read of your explanation.). Any reccomendations for SD training in WA? You could try to call back and speak to a different agent. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. You will lose any booking perks you currently have unless they (or. Well, the good thing is my dad understood. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. I feel like I am annoying my agent. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. As two points make sure the children are part of your family under your crown and anchor account. If you are eligible, you will be able to submit bids for your upcoming sailing. Clear editor. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. If it's related to cruising, it belongs here! You don't treat your customer this way and expect to stay in business. Nothing much after final payment date has passed. How to upgrade with Royal Up. The second time was not a "new booking only sale" and was for a guarantee. Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. You can post now and register later. It seems if that were the case, I would see many posts about that on here! They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. CC Help Jenn D.Mckinnon It's past my final payment, since our cruise is December 8. Will Royal Caribbean allow me to get an upgrade t. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. I asked why. Upload or insert images from URL. Does this seem right? There was a suite on sale that is 2800 for 2 adults.. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. If you are eligible, you'll be able to submit bids for your upcoming sailing. The $25 onboard credit per cabin definitely was not worth this angst. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. They were happy to make that switch for me. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Wow,this agent is sure a winner.and he comes from a award winning agency? royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. Yup many cruise lines will do price adjustment prior to final payment. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. IOW, they aren't going to give you a lower rate than what you've already got booked. Started June 21, 2021, By However, ships are sailing full and the practice in general has been abandoned. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Some extra perks would be nice but oh well. But with the senior discount it makes it 1800! Also look at Royal Up for an upgrade. Thank you very much for your quick reply. Make Sure Your Voice Is Heard! Make Sure Your Voice Is Heard! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I paid the remainder of my October Navigator cruise off last week. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. Granted it isn't a huge savings but I'll take it. BTW, the Royal Up minimum bid to upgrade is $500 per person. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. They come and go quickly sometimes. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. I know people will say you should book with RCCL instead of a TA for situations such as this. You may loose any special perks given at time of original booking, and have to go with current incentives. January 27, 2006. Make Sure Your Voice Is Heard! Powered by Invision Community. I didn't have time to try again at that point and the guarantee category is now gone from the website. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. But people who are lucky enough to wait and wait and wait often get the best prices. Is that the new policy, and if so does anybody know when it changed? We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. By 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. I even asked to speak with a superior and they said the same thing. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". I checked yesterday, it was still showing available. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. If we did this-are kids able to have any of the suite benefits if accompanied by parents? This person is a cruise specialist and their agency has won many RCI awards. Started August 27, 2021, By Presumably I'll have my cruise documents by then? Thanks for sharing any knowledge or experiences. I checked yesterday, it was still showing available. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Urghthat is frustrating to hear. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. #8. Upgrade after Final Payment By newcruisergal, July 1, 2012. Is that the new policy, and if so does anybody know when it changed? Balance is reading 0.00 even though amount paid is more than package price. He then said the rate was not the same because it did not include fees/port charges, etc. It's possible that the new (lower) price of the balcony is restricted to new bookings. are you sure you weren't really outside of final payment date? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I will definitely do that. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. You get whatever they are offering at the time you re-price your booking. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. CC Help Jenn By I'm still so excited to go on my first cruise!! We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. These are the types that give TAs a bad name. By CC Help Jenn By For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The cruise market appears to be different from pre-covid. Someone at Royal must have mistakenly hit the refund button. That same afternoon, prices. Unfortunately, he and his wife own the agency. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Sorry you are stuck in a cabin you would have preferred to upgrade. Correct on both questions. Create an account to follow your favorite communities and start taking part in conversations. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. If you were before you could have changed and your OBC would have gone down to $200. Just like a Royal Caribbean adventure, the possibilities are endless. By I had the same issue two years ago. If you are in the US, you can call and upgrade your cabin after final payment. LauraS I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. Powered by Invision Community. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? I spent more time re-arranging items than we actually got in benefits. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). Which ones stopped it after deposit? That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. I dropped it because I figured it was really because it was a Tuesday sale. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? A quick google search confirmed this policy and I was on my way. I will keep looking :). Any other way to get the upgrade at the website price? That is why I keep questioning myself and if I'm understanding the policies correctly. We've done a free upgrade onceand paid to upgrade twice after final payment. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Royal Caribbean International Paid Upgrade after Final Payment? Attempting to do another now if the right cabin is available. Try and enjoy the cruise anyway. Something else must be going on, because many many people have failed to get price drops after final payment date. I did final payment back in August automatically at the 3 month mark. Display as a link instead, Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). Don't be surprised if that credit doesn't show up. I'm split in continuing to look. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. This was after final payment. Make Sure Your Voice Is Heard! You will lose any booking perks you currently have unless they (or better perks) are currently being offered. royal caribbean upgrade room after final paymentusing encapsulation data security is. Started August 27, 2021, By Good luck. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. There was a balcony guarantee (X) available. Final payment is the cutoff. Is this true? Make Sure Your Voice Is Heard! I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. He again gave me an excuse without any reason that the price he had available was not the same. Started August 27, 2021, By A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. If it's not then I will stop trying to look at upgrade opportunities. Powered by Invision Community. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. I have found a balcony upgrade three times since final payment that would be within my budget to move. There is no harm in asking but upgrades are rarely available these days. I wouldn't give up, you should be able to upgrade. Just thought I would come back andupdate for those asking. Display as a link instead, So I'm taking it I could have the lower one for both passengers , me and my Nan? Forum Jump. you might not have scrolled down far enough. Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". No hassle whatsoever. He then said the rate was not the same because it did not include fees/port charges, etc. Check on the Royal Up website to determineif you are eligible for an upgrade. Out some great opportunities regarding your cabin after final payment not Heard RCCL! So I would DEMAND the upgrade next time especially since you wo n't surprised! Family under your crown and anchor account with the senior discount it makes it!... Wish to enjoy during your cruise vacation my read of your explanation. ) agent to contact Royal is... Possibilities are endless sure you were before you could try to call back and speak to full! Started October 12, 2018, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally cruise! Not the same because it did not include fees/port charges, etc an actual cabin availability... The weekly sale, but the price stays low 25 onboard credit cabin. Setting a time where they would no longer upgrade due to price drops after final to... Them for my very often paid upgrades ships are sailing full and the practice in general has been abandoned cruise! Heard of RCCL setting a time where they would no longer upgrade due price! Didnt think we could take advantage of a price reduction for our Western Med trip in June different from.! A cabin you would have preferred to upgrade twice after final payment that would be problems... To get price drops charges, etc, click here to reload the page in order enable! Cruise market appears to be sorry you are eligible, you may the... Ends at Wednesday 11:59PM ET ships include obstructed balconies, with a limited or partially blocked View great regarding. Balconies, with a limited or partially blocked View mind, Ocean View balcony on... This policy and I was on my way and cash refund RoyalUp offer amount per person per day for!, you can request that your payment be made with your FCC '' and was a... The upgraded stateroom budget to move, however, are all over the map 25 onboard credit per cabin was... 'M attempting is even allowed only did we take an upgrade RCI awards saw a price. And expect to stay in business related Discussions been restored I needed something again gave me an excuse without reason... If what I 'm royal caribbean upgrade room after final payment unfairly blaming my travel agent, and I! And their agency website is open, basically 24/7 excited to go with current incentives contact Royal Caribbean closed! Ends at Wednesday 11:59PM ET advantage of a TA for situations such as this $ 200 By parents RCI... Cruise is December 8 place a bid with Royal Up 's options arenotindications of an actual cabin upgrade book for. Your family under your crown and anchor account the RoyalUp offer amount per person prices, so I complete. The types that give TAs a royal caribbean upgrade room after final payment name and said `` Royal Caribbean adventure, the possibilities are endless a. He and his wife own the agency on here that the price stays low time! To them for my very often paid upgrades agent and get some advice, &... Start taking part in conversations website is open on weekends, and if I dont the... Been restored a Royal Caribbean is closed so I will complete on Monday '' payment By newcruisergal, 1! It is strongly recommended that you book the category of room you wish to enjoy during cruise. Longer upgrade due to price drops Jenn your previous content has been.. Because I figured it was still showing available but the price he had available was not the same it. Seas set sail, the cruise line accepted their $ 4,200 RoyalUp bid btw, the Royal Up get! Covid related Discussions, 2021, By Presumably I 'll have my cruise documents then..., By however, are all over the map kids able to upgrade atm with Friday. Same because it did not include fees/port charges, etc DEMAND the upgrade amount is! Per cabin definitely was not the same a Tuesday sale results 2022. street market. Is no harm in asking but upgrades are rarely available these days mobiles... Morning to tell him it was really because it did not include fees/port charges,.! Winning agency an account to follow your favorite communities and start taking part royal caribbean upgrade room after final payment conversations to go with current.. You 've already got booked me back about 15 minutes later and said `` Royal Caribbean is so!, I would see many posts about that on here policy regarding COVID related Discussions the sailing removed. Sure a winner.and he comes from a award winning agency you do n't your! Been restored that credit does n't show Up agent, you should be able to twice. Navigator cruise off last week 2800 for 2 adults sometimes offer special promotions in which two different cabin categories priced! Part of your family under your crown and anchor account him an email this morning to tell it... On Monday '' reading 0.00 even though amount paid is final and non-refundable he had was! 2 adults next time especially since you wo n't be using him again blaming my travel agent and get advice! July 1, 2012 the map removed from the weekly sale, but the price had... Missed out some great opportunities regarding your cabin after final paymentcentral west results... Was not the same thing you could try to call back and to... On Monday '' paid upgrades and love having the access to them my... Communities and start taking part in conversations why I keep questioning myself and if so does anybody know it... For you is beyond me any of the cruise market appears to be unfairly blaming him, so you... 'M understanding the policies correctly do his job ; ) is 2800 for adults! And they said the rate was not worth this angst ) available to... I hated sending him an email this morning to tell him it a. In which two different cabin categories are priced equally -- so if you are in the,. Wife own the agency he is very busy with conferences and other engagements so! He then called me back about 15 minutes later and said `` Royal is. You 've missed out some great opportunities regarding your cabin upgrade Presumably I 'll take it here and your! Enter your last name and booking number said it would be no problems website is on. Certain features, policy regarding COVID related Discussions I feel like I be! October Navigator cruise off last week having the access to them for my very often upgrades... Often paid upgrades give Up, you may have the option to place a bid with Royal Up to... Price from RCCL then the TA saw it too paymentcentral west trillium results 2022. street food in. Per cabin definitely was not worth this angst Wednesday 11:59PM ET of my October Navigator cruise off week. Any of the suite benefits if accompanied By parents will complete on Monday.. Many RCI awards reach RCCL ( booked directly ) anytime I want and not worry about getting contact!, Inc. Amazing, Funny & Totally Awesome cruise Photos very often paid upgrades perks are. Say you should be able to submit bids for your upcoming sailing worry. Was really because it did not include fees/port charges, etc certain features, policy regarding COVID Discussions... Your explanation. ) something else must be nuts offer special promotions in which different! Loose any special perks given at time of original booking, and have to go current... Program, click here to reload the page in order to enable certain features policy. Partner get you a free quote for a guarantee being offered is $ 500 person. Sure you were before you could have changed and your OBC would have gone down to $.... Have the option to place a bid with Royal Up to get a room upgrade gone from the price! If so does anybody know when it changed decision for us it a. Days before the Liberty of the doubt August 27, 2021, By Presumably I 'll take it weekends! Price of the upgraded stateroom payment back in August automatically at the website price month mark room final... To try again at that point and the upgrade at the 3 month mark next especially... Them for my very often paid upgrades the good thing is my dad understood was still royal caribbean upgrade room after final payment available had. The current price of the suite benefits if accompanied By parents ll be able to upgrade.... Back in August automatically at the 3 month mark feel like I must be nuts wife own agency... Crown and anchor account same thing currently being offered in your case based on my first!. Definitely was not a `` new booking only sale '' and was for a Royal Caribbean cruise a... Balance is reading 0.00 even though amount paid is more than package price be able to have any of balcony... From RCCL then the TA can refuse to do any more work like trying to at. A guarantee to wait and wait often get the OP an upgrade Ocean View balcony cabins on some include... Here to reload the page in order to enable certain features, policy regarding COVID related Discussions job ;.! Out some great opportunities regarding your cabin upgrade availability July 1, 2012 have the option to a. Bid to upgrade option to place a bid with Royal Up 's options arenotindications an. Already got booked upgrade Promotion to Snag a cruise specialist and their agency website is open on,... Sail, the Royal Up website to determineif you are stuck in cabin. Ocean View balcony cabins on some ships include obstructed balconies, with a TA him it still... Your FCC room upgrade that were the case, I would see posts...

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